HARVEY TAXI

Support • Safety • Account Help

Support center

Help, safety information, and account support in one place.

Harvey Taxi provides access to rider support, driver support, account assistance, transportation-related help, and important policy pages so users can quickly find the information they need.

Contact Harvey Taxi

Riders and drivers can reach our support team by email. Include the phone number on your account so we can find it.

Main Support Areas

What our support team can help with.

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Rider Support Help with rider account access, onboarding status, and general ride-request questions.
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Driver Support Help with driver onboarding, application review, and account access questions.
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Safety & Trust Access safety resources, policy information, and general support guidance.

Support Guidance

Good to know before you contact us.

  • Riders may be required to complete account steps before ride access is approved.
  • Drivers may be required to complete onboarding and approval before going live.
  • Drivers use the Harvey Taxi Driver app for going online, ride requests, trips and earnings.
  • Ride request functionality is available through the Harvey Taxi request flow.
  • Payment access is provided through Harvey Taxi payment pages and related services.

For urgent safety matters, users should contact local emergency services when immediate help is needed.