1. Information We Collect

• Name, email address, phone number, and account details provided during signup or account activity.
• Ride request information such as pickup address, dropoff address, trip status, trip timing, and related service activity.
• Driver onboarding information, which may include identity verification and background screening information handled through approved third-party providers.
• Payment-related information used to process transactions through secure payment providers and related service partners.
• Device, browser, usage, and technical information used to improve platform performance, security, troubleshooting, and support.
• Location-related information when needed to support ride functionality, dispatch, ETA, navigation, fraud prevention, and safety-related platform operations.

2. How We Use Information

• To create, manage, and maintain rider, driver, merchant, and related platform accounts.
• To process ride requests and help connect riders with available drivers, fleet resources, or related transportation services.
• To support identity verification, safety screening, fraud prevention, abuse detection, and platform security review.
• To communicate ride updates, support responses, onboarding status, payment notices, and important service messages.
• To improve operations, dispatch logic, routing efficiency, service quality, user experience, and platform readiness.
• To comply with legal obligations and enforce platform terms, rules, policies, and service standards.

3. Sharing of Information

Harvey Taxi may share limited information with service providers and partners that help operate the platform, including identity verification providers, background screening providers, mapping and geolocation providers, hosting providers, analytics services, customer support tools, and payment processors.

Information may also be shared when reasonably necessary to protect safety, investigate misuse, respond to legal requests, comply with applicable law, or protect Harvey Taxi, its users, business operations, or the public.

4. Payment Information

Harvey Taxi may use third-party payment providers and processors to support ride-related payments, donations, or related transactions. Payment information may be processed by those providers under their own terms, privacy practices, and security controls.

5. Data Security

Harvey Taxi uses reasonable administrative, technical, and operational safeguards intended to help protect user data. However, no method of internet transmission, cloud storage, or electronic system can be guaranteed to be fully secure.

6. Data Retention

Harvey Taxi may retain information for as long as reasonably needed to operate the platform, maintain records, support legal compliance, resolve disputes, enforce agreements, improve services, and protect business operations.

7. Your Choices

• You may contact Harvey Taxi to request account updates or corrections where available.
• You may choose not to provide certain information, although some features may not function properly without it.
• You may discontinue use of the platform at any time.

8. Children’s Privacy

Harvey Taxi is not intended for children under 13. We do not knowingly collect personal information from children under 13 through the platform.

9. Policy Updates

Harvey Taxi may update this Privacy Policy from time to time to reflect service changes, operational updates, business needs, legal requirements, or platform improvements. Updated versions may be posted on this page with a revised effective date.